Securus Technologies Intercepts Important Information For Crime Prevention

One pioneering telephone company is fighting crime. The fight crime by arming police officers with the most relevant information possible. It might seem crazy that a telephone company can prevent crime, but it is true. Securus Technologies, a company well regarded by police officers, is the crime-fighting telephone company.


This superhero telephone company does it by intercepting information passing through their telephone lines. Their telephone lines are only there to serve prisons and jails across the country. They become the telephone provider for a particular prison or jail by securing government contracts. These contracts are exclusive. They allow Securus Technologies to take over every aspect of particular prison facility’s telecommunications.


Some prison telephone companies do not fight crime. They just sit there as a middleman between the prisoner and their families. Since the prisoner must use their services, some of these companies charge astronomical rates. Essentially, they are profiting off of love and doing nothing to give back.


But our superhero telephone company — Securus Technologies — treats prisoners well. They charge a reasonable rate, offer crystal-clear call quality and run the biggest customer service wing in the industry. Now, we might disagree on whether or not we should treat prisoners so well, but I think we can all agree on the merits of Securus Technologies helping police officers.


Securus Technologies intercepts every single phone call a prisoner makes. Those phone calls are run through a computer which records every single second. That computer contains quite a bit of information that is nearly impossible to search without a new software innovation. The software empowers law enforcement to search the database precisely for information the need to prevent crimes.


In the end, Securus Technologies needs to be getting more government contracts. They are ethically run and they innovate to help keep us all safer.


Securus Wins Award For Proper Customer Service

Securus has been given a Stevie Award for the customer service they provide to others, and they are a lovely company that has helped my law office many times. This article explains how the Securus team has helped my quite a lot with my calls to clients, and there is a look at how I am serving their accounts using video calls. I wish to help everyone on my docket, and I cannot do so without the help of Securus.


#1: Calling Every Client Every Week


Calling clients every week is a part of our customer service package we offer in our law office, and we are certain they will learn more when we are speaking to them often. We offer them information on their cases, and we show them what the next step is for their services. We cannot do anything for them if we cannot speak to them, and I see them on each video call.


#2: Seeing The Client Is Helpful


I need to judge their facial expressions is quite simple when I have them on video, and I will see how they react to each new thing I say. I must know how they feel about their case, and I must learn their honest opinions on each new fact in the case. They need to know what is facing them when they get to court, and we have open conversations on the video calls that are illuminating for them and for me.


I have long been a fan of Securus because of their incredible customer service, and I know they have earned the Stevie Award they were given. It is more important for us to speak to clients now that we offer distance services, and we reach everyone using the proper customer service offered by the Securus staff.