Richard (Rick) A. Smith has been employed in the telecommunications field for over 30 years. In June 2008, Smith accepted the position of CEO at Securus Technologies Inc.
Rick Smith received an MBA from the University of Rochester, a B.S. and M.S. degrees in Engineering from the State University of New York at Buffalo, and an Associate’s Degree from Rochester Institute of Technology.
Before his current position, Mr. Smith was the President of Eschelon Telecom Inc., CEO, and COO from October 1998 to August 2007. From 1972 to October 1998 he had various positions at Global Crossing (formerly Frontier Corp) where he was their Controller, Chief Information Officer, and President.
Before joining Securus, Rick Smith’s primary responsibilities at Eschelon Telecom Inc. which is a provider of integrated voice, data and Internet services, were to oversee all field and corporate operations. His additional requirements included strategic and operational planning and to maintain the existing market planning, acquisitions, and fundraising. Smith was successful in expanding Eschelon into five markets and secured significant financial resources while implementing a new “facilities-based” network plan.
Securus Technologies provides innovative technology solutions to serve correction agencies and law enforcement using reliable straightforward and efficient technology solutions. The primary responsibility is to maintain public safety using telecommunications based on its high-tech software. Securus has invested more than $600 million in technologies, patents, and acquisitions over a three year period. Also, Securus reinvests more than more $19 million a year.
Telecommunications modernizes the experience of being incarcerated which enhances public safety. The technology communicates with the criminal justice system to provide effective emergency responses, incident management, public information, investigation, verification, communication, information management, and inmate self-service. Securus Technology offers a customer call center and technical support teams that operate all day and every day.
Regarding inmate services, Securus connects family and friends to those incarcerated using telecommunications technique to securing a phone call service, provide for voice mail and also to permit a video contact with the inmates family and friends, which is similar to a Skype service.
Securus Technologies, headquartered in Dallas, provides service to more than 3,400 public safety, law enforcement and corrections agencies and over 1.2 million inmates in 48 states. Securus was founded in 1986 and has more than 140 patents with many still pending. Securus, “Secure Call Platform” (SCP) has more that 2,200 installations. SCS is a call management system which provides Securus clients the ability to operate on a “centralized digital network.”
Securus is continually, and aggressively protecting the correctional system. Inmates obtaining contraband cell phones has reached a crisis within the correctional system. Securus has a solution for contraband cell phones and has developed its Wireless Containment Solution, which prevents contraband cell phones from interfacing with mobile networks. Visit securustechnologies.com for more info.